Tips for writing an admin resume

A resume is an applicant's business card. Success in finding a job depends on how accurately it is drawn up, how well the information is presented in it. In addition to applying for himself, the applicant demonstrates a readiness for serious work: if the resume is written carelessly, it is likely that in professional activity you will not have to expect high-quality work from a potential employee.

If this or that company is looking for an administrator, its ideas about this specialist may differ, and this provokes certain difficulties. For example, the administrator of a beauty salon is not required to have a higher education; special knowledge can be learned right on the spot. In most cases, this is exactly the case. An administrator in dentistry often enters the clinic according to the same principle - he is a responsible, polite, pleasant-looking person who must answer calls, make an appointment, etc. But in fact, many dental clinics are looking for a person with medical education even for the position of an administrator. certain skills and knowledge.

Understanding what a potential employer expects from you is not easy. If you get a job in a medical center, the employer is probably looking for a person with medical knowledge, and if you want to take the position of administrator of a restaurant or hotel, car wash, the employer's expectations are different.

What to indicate in the resume for the position of administrator in different fields.

• Cafe (catering). First of all, work experience - it will play into your hands if you have already been involved even in related fields. For example, they worked as a cashier in a store. If you have completed distance trainings or seminars, this will also be a useful inclusion in the resume. By the way, if you have time before submitting your resume, visit similar seminars: there are short training courses to familiarize yourself with the profession.
• Shopping room. Experience in the field of trade is also useful, but if you are drastically changing the field of activity, and before that worked, for example, in the field of education, do not despair. People who work with a huge amount of documentation, build relationships in the pedagogical team, can apply for the position of a sales floor administrator with excellent prospects. The main thing that is needed here is the ability to quickly and competently organize information, keep a lot of data in your head, find an approach to different people.
• Fitness club. If you yourself position yourself as someone who is actively concerned with yourself and your appearance, you already have an advantage. This is not so important for an administrator, for example, a car dealership, but in the healthy lifestyle industry, a fit figure is of great importance.
• Office. When attaching a photo, choose the one where the dress code is taken into account. Choosing the right clothes is already the first way to please future bosses. And since a person makes a choice often emotionally, intuitively, take these wishes into account.
• City administration. They do not always expect proactive workers who are ready to promote services, products, ideas. The city administration is more likely to expect disciplined, competent, responsible people who are ready to fit into a certain, clearly defined and structured regime. Therefore, it is definitely not worth writing that you are ambitious and ready to promote your great ideas.

Rely on the specifics of the area where you are applying for a job. If this is an IT center, and you can hardly explain what, for example, databases are, you clearly have the wrong address. If this is a health center, consider whether you will be confused if the client in the queue gets sick.

And now about what to write in the paragraphs of the resume, which are found in all typical documents of such a plan (regardless of the field of activity).

Here you need to indicate purely professional achievements. Remember and list the awards you earned in your previous jobs (certificates, gratitude, titles awarded). It is not so important whether the past achievements are directly related to the work that you have to do. In any case, previous professional merits speak of your serious attitude to business, diligence, activity, striving for growth. It can be those initiatives that progressively influenced the work of the former company.

For example, you suggested creating an electronic catalog, something like a corporate information network. The former employer picked up this idea, it stuck and successfully works for the good of the company. Be sure to emphasize what initiatives you have had a positive impact on the company's business image, improved productivity, or contributed to professional communications.

But it is not worth writing about the fact that at the request of the employer you could work seven days a week, that you would meekly replace other employees. A trouble-free worker is not appreciated, but simply used - such a sad rule.

At this point, list the skills that will come in handy in your new position.

Administrator skills.

• Precision and attentiveness. You never make a mess in documents, you know how to clearly structure information, make important notes in a timely manner and do not postpone calls for another day.
• Politeness, benevolence. These are qualities that can be considered professional skills. If you give the client a detailed, meaningful answer, trying to speak strictly to the point, kindly and calmly, you will be contacted again. If you believe that quality service does not imply such an attitude towards the client, you will not promote the business of the company. The inability to build a dialogue with the client overrides all other positive qualities of the applicant.
• Ability to quickly work with an information product... If your boss asked you to write an ad, and you think about the wording for an hour, try to put the font in the editor for two hours, this slows down the whole work. "Pump up" your skills: practice in simple text and photo editors, make sure that you do not hesitate in simple routine errands.
• Ability to maintain business discipline. The task of the administrator can be building a work grid, scheduling work. Your task is to make both the client and your colleagues comfortable. Check out a couple of trainings on the basics of business communication - they will give you confidence.

Try to write thesis, but understandable. It is better to replace the word “punctuality” with the word “accuracy”, and the wording “knowledge of etiquette” with the words “politeness and willingness to dialogue”. Avoid pretentious words and exaggeration.

There is no need for lists with no end in sight. This is perceived as immodesty, bragging, a desire to show off. Choose about 5 qualities that really speak accurately and succinctly about you.

For example, you are a purposeful person. But this concept in a resume can look vague, too general. Write in simpler language, but be more precise: “I don’t give up the projects I have started, I try to find the best ways to implement them”. Let it be longer, but you still talk about yourself in this way more vividly, precisely, clearly.

It is not forbidden to illustrate the described qualities with examples. If you write that you are a person inclined to empathy, you can mark in brackets (“I will delicately offer help to the client if I see that something is bothering him”). An administrator who only answers questions, but does not notice the mood of the client, does not offer him all possible assistance, will be the ballast of the company. And the one who sees the client's doubts, but quickly assesses the situation and tries to show him a different solution to the issue, meets halfway, becomes a real find.

It may not overlap in any way with the position you are applying for. But if he shows you the path you have traveled and during the days spent at your previous job, you are not ashamed, be sure to include the list of past jobs in the list. Do this in chronological order.

If, for example, you worked as a seller, but for some time performed administrative duties, be sure to indicate this in the list. But if you had more than 5 works, it may not be worth listing all of them. Stop at those from the last 5-10 years.

If you have no work experience at all, remember your student years... Maybe you were the head of the group or did some kind of community assignment. In the biography, you can find moments that will positively affect the result of considering your candidacy.

You need to specify everything: from secondary school to retraining courses. If you graduated from college, then university, be sure to write both (indicating the years of study). All certified seminars, trainings, courses also attach to this list. If you are studying somewhere at the moment, mark it in the list.

Follow the template. The resume begins with a presentation - name, surname, patronymic, year of birth. Algorithm for drawing up a resume.

• Target. What position are you applying for. Be specific and avoid abstract language.
• Work experience. List either all the points from the list of your professional activity, or the key ones. If you have already worked in the position that you want to take now, you can list your job responsibilities at the previous workplace.
• Education information... Indicate the educational institution, faculty, specialty, qualifications. If you graduated with honors, you have the right to indicate this.
• Professional quality... Briefly - no more than 5-6. Try to describe those that potentially meet the request of the position for which you are applying.
• Personal qualities. Briefly - 4-5. They should not duplicate each other and be distracted from professional activities.
• Additional Information. Here you can indicate knowledge of foreign languages, the presence of a driver's license, marital status.

If you are wondering whether to write a cover letter, you can clarify this with the company itself. In the letter you need to indicate your data, contacts and literally 2-3 proposals about what position you are applying for, and why the company may be interested in you.

Let's take 2 examples as examples: a short resume and a more detailed one.

Anna Borisovna Petrova, b. 13.10.1989

Target - the position of the administrator of a beauty salon.

Education - Zarechensky Institute of Physical Education, 2008-2013. Faculty of sports pedagogy, specialty “Teacher of physical culture. Volleyball coach ”.

work experience - UO "Secondary School No. 9 of Zarechensk", physical education teacher, 2013-2017. Development Center "Harmony", administrator, 2017-2019

Responsibilities:

• maintaining incoming documentation;
• drawing up work schedules, schedules for group and individual lessons;
• sale of season tickets;
• receiving calls, recording business messages;
• assistance in maintaining the center's accounts in social networks.

Skills and abilities:

• confident user of PC and office equipment;
• driving license category B, experience 7 years.

Personal qualities:

• emotional stability;
• initiative;
• sociability;
• striving for collective creative activity.

Hobby: pilates, running, photography.

Applicant - Ivanova Anna Ivanovna

Date of Birth - 09/15/1990

Telephone, contact details (mobile phone, email).

Direction of activity - administration in the provision of medical services.

Education (name of the university, faculty, specialty, terms of study).

work experience - Dental company "Dentistry No. 1". Administrator, period of work - 2017-1019

Responsibilities:

• ensuring the work of the administrative and consulting center;
• receiving calls and coordinating the work schedule of specialists;
• initial counseling of clients on the type of services provided and the calendar appointment of doctors' consultations;
• organization of a comfortable environment in the lobby (demonstration of information clips on the TV screen, offering drinks to customers, filling out questionnaires);
• control of the timely cleaning of the hall;
• daily delivery of the schedule, records, weekly preparation of the attendance report indicating compliance with the regime moments;
• maintaining contact with clients in case of cancellation of the consultation, reminders of the upcoming consultation.

Achievements:

• creation of an author's client base with convenient electronic administration;
• conducting training presentations for junior staff;
• successful cooperation with the media and media platforms to promote the clinic's brand.

Reason for dismissal - changing of the living place.

Additional Information - confident command of English, experience with photo and video editors.